Orchestration Platform

The Nerve Center for Physical Operations

A user taps. A gate opens. A vehicle dispatches. A tenant gets their ride. We open doors in front of you — end-to-end automation across Mobility and Real Estate with no manual handoffs.

Built by the team behind Whim — the world's first MaaS super-app.

Three-Lane Strategy

Orchestration, Not Just Conversation

We connect a user request to a physical action. Every time.

BeforeAfter

"We answer your phone."

"We manage your grid."

"We log the ticket."

"We dispatch the tech."

"We report the data."

"We act on it."

Lane 1

Smart Real Estate

Your tenants book parking, EV charging, and amenities in one tap. Your ops team stops chasing maintenance tickets. Fully white-labeled, deployed under your brand.

  • Parking & EV charging
  • Amenity booking
  • Maintenance dispatch
  • Tenant communications
Lane 2

Sovereign Mobility

National Mobility-as-a-Feature (MaaF) platforms built to sovereign cloud requirements. Multi-modal routing, real-time dispatch, demand forecasting. Designed for public service.

  • Multi-modal routing
  • Sovereign AI clouds
  • Real-time dispatch
  • Demand forecasting
Lane 3

Vertical AI Engine

Not a general-purpose AI bolted onto logistics. Built from the ground up for physical operations, with the domain depth to know that EV charger downtime costs more than the repair.

  • Predictive demand modeling
  • Dynamic pricing
  • Digital twin
  • Proactive maintenance

The Full Platform

Automated at the front.
Intelligent at the back.

Every customer interaction is handled by AI — and every one of those interactions feeds the operations intelligence loop.

Customer Care Automation

Every inquiry handled.
Every ticket solved.

TidyCalls was built for care: voice calls, chat, in-app requests — any language, any channel. But a platform that only answers is not a platform. We connected the front door to the operations engine. Now the same AI that handles a call can open a gate, book a slot, relese a stuck charging cable, dispatch a technician, or adjust pricing — in the same platform.

TidyCalls care team — AI-assisted operators handling voice and chat

< 2s

Response time

Voice, chat, or in-app

24 / 7

Always on

No queues, no hold music

50+

Languages

Almost any language

0

Missed requests

Every interaction logged and acted on

Operations Intelligence

Predictive ops.
Financial visibility.

Real-time demand forecasting, origin-destination analysis, fleet capacity planning, yield analysis, CO2 budgets, and proactive maintenance — all visible in one ops room. Test simulted policies and see their effect instantly. Every metric is live. Every action is one confirmation away, with natural language, naturally.

Operations intelligence dashboard — predictive demand, fleet heatmap, optimization
LIVE

12,860

Predicted demand units

Forecast for the next 4-hour window

Live

Fleet density heatmap

Every vehicle positioned in real time

3 active

Optimization suggestions

System proposes. Operator confirms.

Auto

Pending actions

Escalation and resolution pipeline

How It Works

End-to-End Orchestration

From intent to physical action — automated.

01

Signal

A voice call, a tap in the app, or an API event enters the system. Any channel, any language.

Tenant taps "Book EV charger" → intent logged with full context

02

Orchestrate

The engine routes, cross-references live data, and makes a decision in milliseconds — without human intervention.

System checks availability, pricing rules, and access permissions in 40ms

03

Act

A gate opens. A vehicle dispatches. A ticket issues. A tenant gets their ride. Physical reality changes.

Charger unlocked → confirmation sent → revenue logged → data feeds pricing model

Capabilities

Vertical Depth Over Horizontal Breadth

We are not trying to be ChatGPT for everyone. We are the experts in physical operations.

Predictive Demand

Know your 8am rush before it arrives. Our models forecast occupancy, demand, and load; so you pre-position, staff, and price before the problem forms.

Dynamic Pricing

Every empty space is lost revenue. Real-time yield optimization across parking, EV charging, amenities, and transit fares; prices that move with demand.

Real-Time Dispatch

The right vehicle, staff, or resource in the right place, before the request arrives. Not reactive dispatch. Pre-positioned operations.

Digital Twin

A live model of your entire operation. Every gate, vehicle, space, and ticket visible in real time, and acted on automatically, without a phone call.

Multilingual Engagement

Your operation runs in Helsinki or KSA. Same platform, same logic — adapted for language, regulation, and local routing. We have deployed in both. No rebuild required.

Proactive Maintenance

Your equipment tells us it is failing before it fails. Automated ticketing, escalation, and resolution; your team handles the exception, not the routine.

Work With Us

If you run physical operations at scale, we should talk.

Property managers, transit authorities, governments. If you're managing complexity with manual processes — we've built the replacement.